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ACE 2019: Speak Up!

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In case you haven’t noticed, we’re pretty excited about ACE 2019, July 29 – August 1.  Those four days will be packed full of exclusive insights, high-energy networking opportunities and interactive product sessions.  Attendees will come away with ideas for how …

CXP 17: Leveraging Natural Language Understanding for Self-Service Chatbots

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Last week’s CXP series post covered using CX Designer for self-service application creation and today we are going to continue the series by covering the additional capabilities that take our chatbot creation platform to a new level.

Interactive Text Response (ITR) is so much more than …