With greater demands on budget and higher expectations for results, more business leaders are taking a close look at the potential of cloud and hosted solutions, seizing opportunities to quickly build, run and deliver a greater array of services with lower start-up costs and reduced internal support. Gathering data from several sources, the infographic below explores the rate of cloud solution growth as well as the key benefits businesses are seeing from their investments as more technology shifts from premise to cloud-based services.
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- [White Paper] Frost & Sullivan: The Analytics-Driven Contact Center - March 10, 2020
- [Webinar] Going Beyond Channels: The Importance of Delivering Omnichannel Experiences - January 23, 2020
- Infographic: 5 Time-Intensive Tasks Your Workforce Management Software Should be Doing for You - December 6, 2019