ACE is never complete without the ACE Awards and 2019 did not disappoint. To add to the celebration at our closing ceremony we added Mimosas and Bloody Marys and tons of FUN! Congratulations to our winners and thank you for sharing your inspiring stories with …
Colleen Sheley
Announcing the ACE 2019 Sponsors
Our ACE 2019 sponsors and exhibitors play a key role in supporting our annual ACE conference and our community!
ACE is our biggest user event of the year bringing together executives, end users, supervisors, developers and analysts from across the call center, customer experience and workforce …
When I grow up, I want to be Customer Experience Pioneer Jeanne Bliss
Okay, if I can’t be her, then I want her to keynote ACE 2019 – and guess what, SHE IS! I’ll admit that I have been a long-time fan of Jeanne and her podcast series The Human Duct Tape Show, but throughout our keynote evaluation process, …
Building your own Women in Technology group doesn’t happen overnight!
Recently I was asked to speak at the St Louis Women In Tech Exchange – A community for any woman in technology looking for a tribe to share, empower, energize, and support. This group is spearheaded by Ladan Kamfar, Digital Collaboration Lead with Monsanto Company. …
A WIT Reflection: From Off-Broadway to Cloud Services
This year’s ACE Women In Technology (WIT) luncheon did not disappoint. Our panel included an amazing group of women from a variety of industries, responsibilities, and years of experience. To top it all off, we were fortunate to have Shelia McGee-Smith, McGee-Smith Analytics as our …
The “She” Suite: You want to win? Get outside your comfort zone!
Last Thursday on International Women’s Day I attended the Washington University’s Olin Business Schools – St. Louis Leadership Perspective | The “She” Suite: Celebrate International Women’s Day with Women in the C-Suite and in Leading Roles. While there I was reminded, once again, just how …
Perfectly imperfect, Tedx St Louis Women “Gets Real” With the Audience | Part 1
Last Thursday I attended the #TedxStLouisWomen event with several of my Aspect #WIT colleagues and 3,000+ others across the St. Louis region. I knew the day would be full of amazing stories, but what I didn’t know was how it would change me. The theme …
Aspect CEC Benchmark – Early Results In
It feels like just yesterday we were standing on stage in Orlando announcing the 1st annual Aspect Contact Center Benchmark (if you missed it here’s the press release). We are now 5 months into our 2nd year of collecting data from our customers and prospects …
Women in Technology: Announcing Our First Unsung Hero
As we announced last week we want to recognize and honor the women in technology who are going above and beyond to help their company be successful and today we are excited to recognize our first Unsung Hero.
To understand Vacation Myrtle Beach, you must first …
Women in Technology: Nominate Your Unsung Heroes!
This summer I have spent some time thinking through the definition of “women in technology”. I have been a member of several different chapters, attended luncheons and workshops and even hosted a few. I believe the definition to be quite simple, “A group of individuals …