Hitting your CX for six this summer

The latest edition of the Cricket World Cup – the showpiece event of this most English of sports – is now approaching its conclusion. Swashbuckling starts, tense finishes and knife-edge contests have been the order of the day, with the semi-finals and final still …


Merry Christmas and a Happy New Year!

 

As we close out another successful year, we wanted to reflect on some of our achievements and our customers’ achievements throughout 2018 – a year that saw exciting new updates and implementations.

This year, we’ve brought a number of new customers onboard and worked on some …


Aspect Customer recognised at the European Contact Centre and Customer Service Awards 2018  

We’re delighted to announce that longstanding Aspect customer, Hoist Finance was recognised as a silver winner in the ‘most effective implementation of technology’ category at the prestigious European Contact Centre and Customer Service Awards for its implementation of our cloud-based contact centre software, Aspect® Via™.

The …


Aspect joins forces with CallMiner for Engagement Analytics Lunch on Thursday 19th April

As part of our ongoing collaboration with CallMiner, we’re eagerly anticipating the Engagement Analytics Lunch we’ll be holding at the new Aspect offices on 19th April!

When it comes to customer engagement, modern businesses face a real need for speed and efficiency. Customers have come to …