Aspect joins forces with CallMiner for Engagement Analytics Lunch on Thursday 19th April

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As part of our ongoing collaboration with CallMiner, we’re eagerly anticipating the Engagement Analytics Lunch we’ll be holding at the new Aspect offices on 19th April!

When it comes to customer engagement, modern businesses face a real need for speed and efficiency. Customers have come to …

Share and share alike: why user groups and collaboration work

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For many organisations, speaking with competitors in your industry about their internal processes may seem counter-productive. Like any business, there are innumerable clever and strategic ways in which your department or company has been able to make cost savings, increase productivity and create operational efficiencies …