Customer Engagement Center Capabilities: Continuous Delivery in the Cloud


Today, we are closing out our CEC Capabilities series, but before we do we have one final topic to touch on: continuous delivery.

Aspect Via™ delivers contemporary self-service, interaction management and workforce optimization capabilities in a reliable, robust SaaS architecture. The architecture provides a solid foundation for a secure and scalable engagement center cloud service. By delivering this solution via the cloud, consumers can accelerate their time to value and keep pace with innovations that better equip companies to compete in their market space.

Beyond that, Aspect Via™ is:

  • Designed from the ground-up to be flexible, on-demand scalable, secure and easy to deploy
  • Reduce capital expenses, shift IT responsibilities and take advantage of new technologies more quickly
  • Provides self-service, interaction management, and workforce optimization in a single, all-in-one, cloud solution

Interested in learning more about Aspect Via™?  Check out this link: