Did you know that today is International Coffee Day? Add some pep to your step (and your IVR) with our new Coffee Break web series, Modern IVR: Perk Up Your CX. When you register, you’ll receive one ultra-focused 10 minute session directly to your inbox each day for 5 days. Complete the full series and get a $5.00 Starbucks Card on us. Is there a better way to celebrate? We don’t think so!
Join us for the series as we examine five top concepts from the Aspect IVR Innovation Wheel:
- Discover how context continuity ensures your callers will never have to repeat themselves again
- Learn how you can predict the reason for a call through smart integration with your customer systems of record, making your IVR much more useful and efficient as a result
- Gain knowledge on proactive outreach and the benefits of contacting your customers before they contact you
- Learn how Visual IVR allows your menu options to come to life, drastically shortening call times and increasing first call resolution
- Understand how Text2IVR can help you significantly lower your cost, while making transactions much shorter for your callers
Take a break and get the facts – you deserve it.
- Changes in Latitudes, Changes in Attitudes: See us at LISTEN 2019 - October 21, 2019
- Celebrate International Coffee Day with Us and Perk Up Your CX - September 29, 2017