ACE is never complete without the ACE Awards and 2019 did not disappoint. To add to the celebration at our closing ceremony we added Mimosas and Bloody Marys and tons of FUN! Congratulations to our winners and thank you for sharing your inspiring stories with our audience!
Our winners this year were:
2019 ACE CUSTOMER AWARDS | BEST-OF-BREED
Awarded to an organization that is performing within a strategy or program designed to develop specialized functions that address a specific business needs and or functional area that helps that organization advance at a pace and direction far exceeding the industry.
BEST-OF-BREED for CRM Integration | Sage Therapeutics
BEST-OF-BREED for Self-Service Strategy | BAC Credomatic
2019 ACE CUSTOMER AWARDS | INNOVATIVE VISON
Awarded to an organization that embraces continuous change with a culture that encourages people to bring ideas forward and supports the freedom to run with approved ideas.
INNOVATIVE VISION for Change Management Strategy| Barclays
INNOVATIOVE VISION for Workforce Management | Asurion
2019 ACE SPEAKER AWARDS | Top Two Speakers
Awarded to the top two individual speakers based on the calculations from the ACE mobile App surveys.
Dr. Debra Bentson
Track: Getting the Most out of Your Aspect Solution
Session: Partnering with Aspect for Better Forecasting
Track: Industry Insights and Roadmap
Session How Do You Provide Every Customer With a World-Class Experience?
2019 ACE BIGGEST FAN | Top Two
A new award we added this year to celebrate individuals sharing updates, completing ACE mobile app surveys, posting on social channels, completing THE GAME and scheduling a Met the Coach session. This year we had two individuals that went above and beyond!
Biggest Fan # 1 | Kamran Baig
Biggest Fan # 2 | Judith Urena
For the individuals in the audience I think it was clear that I was having a blast – I hope you did too! Thank you to everyone that came up on stage this year – we did a quick count and it was 135 people that we celebrated! What time is it? It’s GO [STILL] Time!
See you next year!
- Dive Into 2021 with an Eye on the Future of the Contact Center Industry - January 14, 2021
- Webinar: Lessons Learned in Rapid Migration to Remote Based Work - April 6, 2020
- Getting to Know ASUGA: Ann Swift, Southwest Airlines - December 10, 2019