As healthcare providers shift to a “value not volume” patient-centric coordination of care model they are confronting an increasing number of challenges. Empowering patients to take control of their health while engaging family members and caretakers requires a modern approach. In fact, a 2015 study found 72% of healthcare professionals believe that health apps will encourage patients to take more responsibility for their health.
Spok reported that 32% of healthcare organizations send secure text messages to their patients. And, when you consider that 80% of global smartphone users want to use their phones to interact with healthcare providers, it’s clear that adding mobile, self-service and omni-channel solutions can improve the patient journey every step of the way — from scheduling appointments, to diagnosis and follow up.
Check out our infographic to see 5 Ways Mobile Technology Can Get Patients Healthy and Keep Them That Way.
If you happen to be in the area, stop by Aspect’s booth at the Georgia Chapter HiMSS Annual Conference to see strategies and solutions that will help address the challenges providers are facing while meeting the needs and expectations of patients.
Event: Georgia Chapter HiMSS Annual Conference
Date: September 7, 2016
Location: Cobb Galleria, Atlanta, Georgia
Get the details and register today
Latest posts by Maddy Hubbard (see all)
- Reduce Customer Frustration with Context Cookies - September 20, 2017
- How The General Meets the Needs of Their Customers Using Aspect CXP - September 7, 2017
- Don’t Let Millions of Dollars Sail Away - August 23, 2017