Aspect VIA takes to the road – find out how we’re transforming customer engagement

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Customer engagement is a rapidly changing sector. It’s no longer just about providing a transactional service that answers any queries and addresses complaints. It’s now a key driver of business growth that engages with individuals on a more personal level, boosts loyalty and turns customers …

How Optimizing Patient Data Can Lead to Better Healthcare Experiences

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Healthcare providers must keep looking for new ways to help patients better manage their health and empower staff. To meet these goals, providers need to optimize the data exchange between multiple systems such as EHR (Electronic Health Record) and contact center platforms.

Personalized Data-Driven Patient Engagement

Aspect’s …